Axalta Coating Systems

Account Manager

Job Locations CN-Shanghai-Shanghai
Posted Date 12 months ago(12/11/2020 1:39 AM)
Requisition ID
# of Openings
Functional Category


Axalta Coating Systems Ltd. ("Axalta," or the "Company"), is a leading global manufacturer, marketer and distributor of high performance coatings systems.  With over a 150-year heritage in the coatings industry, Axalta is known for manufacturing high-quality products with well-recognized brands supported by market-leading technology and customer service.

Over the course of the Company's history, Axalta has remained at the forefront of the industry by continually developing innovative coatings technologies designed to enhance the performance and appearance of customers' products, while improving the customer's productivity and profitability. Axalta's diverse global footprint of 50 manufacturing facilities, four technology centers, 47 customer training centers and more than 14,000 team members allows the Company to meet the needs of customers in over 130 countries. Axalta serves its customer base through an extensive sales force and technical support organization, as well as through approximately 4,000 independent, locally-based distributors. The Company's scale and strong local presence are critical to its success, allowing leverage of the technology portfolio and customer relationships globally while meeting customer demands locally.

Axalta operates its business in two operating segments: Performance Coatings and Transportation Coatings, serving four end markets, including:  Refinish, Industrial, Light Vehicle and Commercial Vehicle, across the following four regions: North America, EMEA, Latin America and Asia-Pacific.


Maintaining core business values in Ethics, Safety, and Environment.

Timely delivery of quality products.

Oversee Demand Forecasting, Order and inventory control, Feedback to technical and Manufacturing online results and future expectations with products.

Support customer’s day to day operations through regular attendance of customer production, quality, and engineering meetings.

Ensure product performance and quality is monitored on a regular basis.

Feedback to Technical and Manufacturing resources to answer customer queries, troubleshoot ongoing technical concerns, and communicate current production results.

Maintenance of the Performance Coatings Business Quality and Environmental managing

systems as they relate to their account.

Conducting consistent, professional, quality practices while servicing customers in a manner that is superior to the competition.

Anticipating and resolving customer technical issues in a responsive and effective manner.

Demonstrated ability to rationalize, prioritize and adapt to a dynamic environment.

Develop and maintain open communications between the account team, the customer and manufacturing.

Utilization computer and organizational skills to manage supply, forecast, and business metrics, generate reports / presentations for the customer.

Understand the role of all products and look for ways to bring new products or processes into the site for better productivity and profitability.

Lead, mentor and develop team members.

Team member’s performance reviews. Assist them in setting and achieving goals.

Administration of Axalta personnel at their customer site.

Coordinate visits by management and product personnel to best utilize their time and meet customer requirements.


8 years’ technical service and project management experience at OEM T1 supplier at least

The working experience as the leader to launch the key project of coating products

Knowledge & Skills (functional competences and capabilities):

Familiar with paint shop process

Familiar with body coating system

Positive motivation initiative to implement activities

Well communication and leadership competence

Basic spoken and written English skill is requested


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